Policy

Terms & Conditions

These Terms & Conditions govern the use of The Block website, bookings, and on-site gameplay services.

Querim, North Goa
Effective Date

April 1, 2026

1. Acceptance of Terms

By using The Block website, you confirm that you have read, understood, and agreed to these Terms & Conditions as they apply to bookings, payments, enquiries, and use of the website.

2. General

These Terms & Conditions apply to all visitors, customers, and users of The Block website and related booking channels. By using this website, you agree to follow these terms. If you do not agree with them, please do not use the website or proceed with a booking.

3. Payment

We accept online payments for bookings through the supported payment methods made available during checkout. Depending on the payment provider and customer device, these methods may include Credit or Debit Cards, UPI, and Net Banking.

All applicable charges are shown before payment confirmation. A booking is considered confirmed only after successful payment processing and acknowledgement by the payment provider.

4. Use of services

Users must follow all rules, instructions, and directions issued by The Block staff during gameplay, briefings, and while using any equipment or facility areas.

5. Booking terms

All bookings are subject to slot availability and successful confirmation. A booking is treated as confirmed only after payment is completed successfully or, in the case of manual enquiries, after direct confirmation from The Block.

6. Safety disclaimer

Paintball and Gel Blaster activities involve physical movement, impact, and fast-paced play. Users participate at their own risk and are required to follow all safety instructions, wear mandated protective gear, and disclose any relevant physical limitations where appropriate.

7. Conduct and equipment use

Unsafe behaviour is not permitted

Misuse of equipment, intentional damage, aggressive conduct outside gameplay rules, or refusal to comply with staff instructions may result in removal from the session without refund.

8. Liability

The Block is not responsible for injuries, damage, or losses arising from a participant’s failure to follow safety instructions, venue rules, or staff guidance. Participants are expected to act responsibly and use provided equipment correctly.

9. Intellectual property

All website content, including text, branding, images, graphics, and layout elements, belongs to The Block or its content providers and may not be copied, reused, or republished without prior written permission.

10. Governing law

These Terms & Conditions are governed by the laws of India. Any disputes arising from the use of the website or services shall be subject to the applicable jurisdiction under Indian law.